Refund Policy

At lazygame.shop, we strive to provide our customers with high-quality digital products and excellent service. By making a purchase on our website, you agree to the terms outlined in this refund policy. Our policy adheres to UK consumer law, ensuring fair treatment for all parties.

Eligibility for Refunds on Digital Products

Refunds may be issued under the following circumstances:

- Non-Delivery of Order – If you do not receive the purchased digital product within the promised timeframe, you are entitled to a refund.

- Defective or Inaccurate Product – If the digital product is faulty or does not match the description provided, you are eligible for a refund.


Non-Refundable Situations

Refunds will not be granted in the following cases:

1. Change of Mind – If you decide you no longer want the product after purchase.

2. Dissatisfaction – If you simply do not like the product but it functions as described.

3. Activated Digital Products – Once a digital product has been accessed, downloaded, or activated, it cannot be refunded due to the nature of digital goods.


Compliance with UK Law

Under the Consumer Rights Act 2015, consumers have the right to a refund for digital goods that are faulty or not as described. However, the Consumer Contracts Regulations 2013 state that once digital content has been accessed, the right to cancel is waived.

For any refund requests or inquiries, please contact our support team at support@lazygame.shop.