Privacy Policy
1. Information We Collect
1.1 Personal Information
When you make a purchase or interact with our website, we may collect personal information that you voluntarily provide to us. This includes:
* Contact Details: Name, email address, and phone number.
* Payment Information: Some credit card details, billing address, and other payment-related information.
* Account Information: Username, password, and purchase history.
* Communication: Records of your correspondence with us.
1.2 Automatic Data Collection
We also collect certain information automatically when you visit our website:
* IP Address: Used to identify and manage access to our website.
* Cookies: Small data files stored on your device to enhance user experience and track website usage.
* Browser and Device Information: Includes browser type, device type, operating system, and other technical details.
2. How We Use Your Information
2.1 Processing Your Orders
We use your personal information to process and fulfill your orders, including:
* Payment Processing: To facilitate and verify payment transactions.
* Order Delivery: To deliver your purchased products, either digitally or physically.
* Account Management: To create and manage your account on our website.
2.2 Customer Support
Your contact details are used to provide customer support, resolve issues, and answer your queries.
2.3 Marketing Communications
With your consent, we may use your contact information to send you marketing communications about our products, services, and promotions. You can opt out at any time.
2.4 Improving Our Services
We analyze data collected through cookies and other tracking technologies to understand user behavior and improve our website and services.
2.5 Legal Obligations
We may use and disclose your personal information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
3. Sharing Your Information
We do not sell your personal information to third parties. We may share your information with:
* Service Providers: Third-party companies that help us process payments, deliver products, and manage our website.
* Legal Authorities: When required by law, we may disclose your information to legal authorities.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encryption, and access controls.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.
6. Your Rights
Under UK law, you have the right to:
* Access Your Data: Request a copy of the personal information we hold about you.
* Rectify Your Data: Correct any inaccurate or incomplete information.
* Erase Your Data: Request the deletion of your personal information.
* Restrict Processing: Limit how we use your data in certain circumstances.
* Data Portability: Receive your data in a structured, commonly used format.
* Object to Processing: Object to the processing of your data for marketing purposes.
* Withdraw Consent: Withdraw consent where processing is based on consent.
To exercise your rights, please contact us at contact@lazygame.shop.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings. For more information, please see our Cookie Policy.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: contact@lazygame.shop
Address: Lazygame, Hove, England, BN3 2DL